Research on the Electronic Service System in Civil Procedure

Abstract

With the rapid development of network information technology and the deepening of judicial digital transformation, electronic service, as an important institution in civil procedure, has made significant progress in both legislation and judicial practice. This paper systematically reviews the value advantages of the electronic service system, including reducing judicial costs, improving service efficiency, and enhancing party satisfaction. However, the current electronic service system still faces challenges such as poor operability of rules, narrow scope of application, and immature platform technology, which hinder its full functionality. To address these issues, this paper proposes institutional improvements from three aspects: refining electronic service rules, expanding the scope of application, and upgrading service platforms. Specific measures include establishing systematic, standardized, and detailed rules; creating a mandatory electronic service mechanism and promoting two-way service interaction; building a unified national electronic service platform, introducing blockchain technology to improve security and confidentiality, and enhancing integration with commonly used communication tools such as WeChat and SMS. This study aims to provide theoretical support and practical pathways for improving China’s electronic service system in civil procedure, thereby advancing the development of smart courts and judicial modernization.